1. Why will my dog be kenneled during their board and train stay?

At Rayo’s K9 Academy in Moreno Valley, we use kennels to ensure the safety and comfort of every dog in our care. Kenneling provides a secure, quiet space for dogs to rest, especially at night or during downtime. Since some dogs aren’t comfortable being near others when unsupervised, kenneling helps prevent stress, conflicts, or accidental injuries.

Many families from Riverside County choose our board & train program because they value the balance of structured training and safe rest time that kenneling provides.

2. Will my dog spend most of their time in a kennel?

Not at all! Dogs in our Moreno Valley facility enjoy structured training sessions, supervised play, enrichment, and plenty of interaction throughout the day. Kenneling is only used during rest periods, meals, and overnight.

Whether you’re local to Moreno Valley or coming from elsewhere in Riverside County, you can trust that your dog’s stay will be active, engaging, and not just kennel time.

3. My dog has never been in a kennel before. Will they adjust?

We understand that kenneling can be a new experience for some dogs. Our trainer helps dogs adjust by creating a positive association with the kennel, ensuring it feels like a safe retreat.

Since many of our board & train clients come from Moreno Valley and surrounding Riverside County, we’re very experienced at helping dogs of all backgrounds settle in comfortably.

4. What safety measures do you take for board and train dogs?

Safety is our top priority here at Rayo’s K9 Academy in Moreno Valley. To protect every dog, we:

• Use kennels for safe rest and downtime.

• Supervise all dog interactions.

• Separate dogs by temperament and training needs.

• Monitor each dog’s health and behavior daily.

This system gives Riverside County families peace of mind knowing their dog is cared for in a secure environment.

5. Can I visit my dog during their stay?

For the safety and progress of the dogs in our care, we do not allow visitations during the board & train program. Since training takes place in our home-based facility in Moreno Valley, visits can cause setbacks, especially because many of the dogs we work with are here for behavioral issues and need consistency without outside distractions.

Instead, we provide regular updates with photos, videos, and progress notes so you feel connected throughout your dog’s stay. Many of our Riverside County clients find this just as reassuring as being there in person, and it allows their dog to stay fully focused on training.

6. Will I receive updates during my dog’s stay?

Absolutely! We provide regular updates, including photos or videos of your dog’s training sessions and progress. Communication is a big part of our process, and we’re always available to answer questions while your dog is with us in Moreno Valley.

7. How do you handle multiple dogs in your care?

We carefully manage all dogs in our program to ensure safety and comfort. Dogs are grouped or kept separate depending on temperament and training needs. Kenneling during unsupervised times ensures every dog—from Moreno Valley to Riverside County—has a secure environment to rest in.

8. What happens if my dog has special needs or medical conditions?

We are experienced in caring for dogs with special needs. Please share any medical conditions, medications, or special requirements during the intake process. Our team at Rayo’s K9 Academy in Moreno Valley will tailor care to your dog’s needs, ensuring their safety and comfort throughout the program.

9. How do I prepare my dog for the board and train program?

To set your dog up for success, we recommend:

• Packing enough of their regular food for the full stay.

• Ensuring vaccinations are up to date (proof required).

These steps help your dog feel more comfortable while adjusting to our Moreno Valley facility, whether you’re local or traveling in from elsewhere.

10. Can I expect long-term results from this program?

Our board & train program builds a strong foundation for your dog’s training and behavior. However, consistency is key. At pickup, we provide detailed guidance, resources, and ongoing support so families in Moreno Valley, Riverside County, and beyond can continue reinforcing training at home.